Last updated 2 November 2026.
Write to us
To help us find what went wrong, include:
- the party's name and the day it took place;
- your phone (iPhone or Android) or the browser you used;
- the app version shown at the bottom of Settings in the app.
Never send a join code, a sign-in code or a password: support never needs them.
We usually answer within 2 working days.
In a web browser
If a party page or an activity will not load in your browser, tell us the browser and the phone. Current versions of Safari and Chrome are supported.
Report a guest
In the app, open the party's lobby, choose the guest and tap Report. If you cannot do that, write to us with the party's name and the day.
Party Passes
Where purchases are offered, the app shows your passes and their history: what you bought, what each party used, and what was given back. How passes and refunds work.
Your data
What is stored and who can see it, and how to delete your account.